Freeway Service Patrol
Help is on the Way...
San Bernardino County Freeway Service Patrol (FSP) began full-time operations January of 2006. FSP is a roving team of tow trucks that travel on selected San Bernardino County freeways during peak commute hours to assist motorist with car trouble. FSP provides help at no cost to drivers who run out of gas, have a flat tire or need minor mechanical assistance. If the repair cannot be made within a short period of time, the FSP driver will tow the vehicle to a location designated by the CHP. Read what the Press Enterprise has to say about the program.
SANBAG, the California Highway Patrol (CHP) and Caltrans are offering this service through state and local funds. The FSP Program is partly funded by Measure I, San Bernardino County’s half-cent sales tax for transportation improvements.
The goal of this partnership and of the FSP the program is to keep the freeways moving, reduce the chance of secondary accidents, and to help make the freeways safer and less congested. The FSP Program is part of an overall plan to improve transportation throughout San Bernardino County. SANBAG also operates and manages other motorist aid programs, such as freeway call boxes.
FSP in the I-10 Construction Zone
A roving tow truck is helping stranded motorists on Interstate 10 between Redlands and Yucaipa during freeway construction in this area. The Freeway Service Patrol began assisting motorists in this construction area on January 5, 2004, and will operate during peak morning and afternoon commute hours for about four years. Read what the Sun has to say about the FSP... (16k Acrobat pdf)
FSP Hours of Operation
I-10 FSP Construction Service
The I-10 FSP Construction Service runs from 5:30 a.m. to 8:30 a.m. and 3 p.m. to 7 p.m. Monday through Friday, except on holidays. However, this schedule is always subject to change.
General FSP Service
The general FSP service in San Bernardino County runs Monday through Friday, except on holidays, as follows:
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Monday - Friday morning shift: 5:30 a.m. to 8:30 a.m.
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Monday - Thursday afternoon shift: 3 p.m. to 7 p.m.
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Friday afternoon shift: 1 p.m. to 7 p.m.
Frequently Asked Questions (FAQs)
Q: How do I use the FSP service?
A: The FSP tow trucks will patrol on selected San Bernardino County freeways looking to help stranded motorists during the specified service time. FSP drivers also receive information from the CHP regarding cellular 911 and call box callers requesting assistance.
Q: How can the Freeway Service Patrol help?
A: If you are stuck on the freeway because your vehicle stops running, the FSP can:
- Jump-start a dead battery
- Refill your radiator and tape leaking hoses
- Change a flat tire
- Provide a gallon of gas if your car runs out of fuel
- Assist with other minor repairs
If FSP cannot get your car going within a short period of time, it will be towed, at no charge, to a location designated by the CHP.
Q: How can I recognize the Freeway Service Patrol?
A: All FSP trucks are white and easily recognizable by the FSP logo on the doors. FSP drivers wear blue uniforms, with yellow safety vests, all with the same FSP logo. Drivers also carry an identification card issued by the CHP.
Q: Are FSP drivers certified?
A: Yes. Drivers receive their certification after completing a CHP training program.
Q: Can the Freeway Service Patrol tow me to a private repair facility or to my home?
A: No. The FSP drivers can tow vehicles only to CHP-designated locations off the freeway. Also, FSP drivers cannot recommend service companies or repair/body shops.
Q: Can I pay or tip the tow truck driver?
A: No. Drivers are not allowed to accept any compensation including tips or gratuities.
For more information about FSP administrative issues, please contact San Bernardino Freeway Service Patrol business office at: (909) 388-8040 or send an e-mail to: fsp@sanbag.ca.gov. Please note: motorists cannot request FSP service through the FSP business office or the FSP website. Thank you.
